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FAQ

FAQ
FAQ
Allergy information
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All ice creams are pre-packaged and have allergy information directly on the individual labels. Please look carefully at the product labeling prior to enjoying the ice cream.

We have contacted our vendors about their production facilities as it relates to nut allergies:

King of Pops is not entirely a nut-free facility, but all their popsicle-making equipment is thoroughly washed and sterilized between each batch. All King of Pops flavors do not contain tree nuts or peanuts.

Nightingales are produced in a facility that shares common processing equipment and may come into contact with peanuts and tree nuts. Allergy information specific to the flavor is on the package.

Characters do not contain nuts, but we are not sure about the facilities in which they are made. Please refer to the packaging.

Most Classics do not contain nuts, but we are not sure about the facilities in which they   aremade. Please refer to the packaging.

Where can I find the truck?
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Trucks can be found in real-time here or feel free to give us a call at 919-260-8512 to find a truck in your area!

Routes / Neighborhoods are also posted to our social media (Instagram & Facebook) stories and approximate times Alsies will visit

Do you have gluten / dairy free options?
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Alsies has something for everyone! Our King of Pops flavors are both gluten and dairy free using only high quality, natural ingredients. Some of our classics & characters are also gluten free & dairy free. Please refer to the specific labeling.

 

How do I book a private event?
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We’d love to be a part of your next event! Private events can be booked through our website, social media site, or by clicking here . We can also be reached at info@alsiesicecream.com or 919-260-8512.

For private events we charge an event fee, which is per hour the truck is needed at your event, plus the cost of ice cream. Event fees are based on distance from our commissary (located in Chapel Hill):

20 miles or less- $65/hr + ice cream

20-30 miles- $85/hr + ice cream

30+ miles- $105/hr with a $200 min ice cream purchase

How do I request a route?
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Want to have an Alsies truck come to your neighborhood? All you have to do is ask! Neighborhood requests can be made through our form here and we will do our best to add you to a route in the near future. At this time, we are only able to accommodate neighborhood requests within our service area (Chapel Hill, Durham, Cary, Apex, Hillsborough and parts of Raleigh)

 

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Do you have any questions?